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HWL Payment System to be Down for Maintenance

By Dale Gathright, Jr., 06/5/20 10:58 AM


HOPE – Hope Water & Light’s Payment Gateway will be down for scheduled maintenance on Monday, June 8th, beginning at 11:59 pm. All payment systems will be down for approximately 45 minutes. During this time customers will not have access to pay bills through SmartHub, E-Bill, Secure Payments IVR, or the Kiosk. HWL says they apologize for any inconvenience this may cause. The maintenance is required by HWL’s software company, NISC. If customers have any questions on any issue, they can call 870-777-3000 and press 1 from 8:00 am-5:00 pm, Monday-Friday.