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HOPE – Currently, HWL’s lobby will remain closed due to the rise in active cases of Covid-19 in the state of Arkansas and surrounding areas. The lobby opening will be reassessed periodically to determine when the doors will reopen.
As always customers can come in by making an appointment to discuss their water, and electric needs. In order to make an appointment, please call 870-777-3000 and press 1. You must wear a mask and your temperature will be taken before you enter the building. If you have a temperature of 100.4 or refuse to wear a mask, we will not be able to allow you to enter the building. Most business can be handled over the telephone, by mail, the drive-thru or the kiosk. We apologize for this inconvenience but the goal is to help maintain the health and safety of all involved.
Once the lobby is opened for normal activity, there will be certain protocols in place to protect you and the employees. They are as follows:
If you have any questions, or need additional information, please call 870-777-3000.